On Wednesday, November 27th, the MTI office will close early at 1 PM ET for the Thanksgiving holiday weekend. Office operations will resume on Monday, December 2nd.
I paid for something out of my own pocket, how do I make sure that the refund comes to me?
Refund checks are automatically made out to the group name on your MTI account. If you need the check made out to someone else please fill out a Refund Check Payee Change request form. It’s best to get this form back to us ASAP so a check is issued to the correct person as soon as the booking closes.
If a refund check has already been issued with an incorrect payee name you will have to fill out both a Payee Change form and a Refund Check Reissue form.