MTI's account management portal, MyMTI, will be offline for planned system maintenance on Friday, March 14, from 4:00 PM to 6:00 PM Eastern time.
Sound not working on phone
The question you're answering.
Login to flag as inappropriate
I have several creative team members and cast members that can't get the sound to work on the app on their phones. It seems to work with headphones but not without. All other apps sound are fine. Any thoughts?
1 Answer
Staff Answer
Hi! If you’re using Apple products, your sound toggle on the phone’s left hand side (or bell icon on the iPad screen) needs to be switched to RING. Most websites and apps will still play sound even when that switch in VIBRATE mode, alas, RehearScore does need it on at present. Meaning, even if YouTube or Spotify is playing and your sound is all the way up, that does not mean that your sound toggle is on. We’re working on that. So make sure the ringer itself (or the bell icon on iPads) is turned on and that should fix your issue.